Your Security is Important! Always use a firewall Be aware of malware Encrypt wireless connections Protect yourself from viruses Practice Safe Surfing

At First Piedmont, we are committed to keeping you and your account information safe and secure, and we take this responsibility seriously. Recently, malicious software and phishing attacks against online consumers have been on the rise. In response, we are writing to raise awareness and share tips that will protect you against these new threats.

Phishing refers to illegitimate emails that solicit your personal banking information. Malware (malicious software) are programs that can be downloaded unknowingly onto your computer either by tricking you into running them or by exploiting vulnerabilities in your computer’s operating system, browser, or other software. Malware encompasses many different types of malicious programs, including worms, viruses, Trojans, and keyloggers. Malware is spread through popular communication tools, including email, instant messages, peer-to-peer connections, and even visits to legitimate websites.

Once active on your computer, malware can direct information about your online banking activities to organized crime syndicates who either access your accounts for fraudulent activities or sell your access information to other crooks (or both!). If someone accesses our online banking system using your login credentials, you are liable for whatever transactions are created; therefore, it is critically important that you take all reasonable steps to protect against criminal access. The strongest defense you may have is to require use of the dual controls for initiation and verification of transactions you create in our online systems.

Malware and phishing are a reality in today’s online world, but we believe that with the right technology and awareness, you will be well protected. To ensure your own security, please prioritize regular spyware scanning, virus definition file updates, and secure browser settings. If you receive suspicious emails soliciting your banking information, please report them to us immediately.

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